Last updated: January 1, 2026
Andrew William Consultancy LLP (“Cyean,” “we,” “us,” or “our”) operates the website located at cyean.com (the “Site”). This Privacy Policy explains what information we collect when you visit or interact with the Site, how we use it, and the choices you have.
Information We Collect
Information you provide directly. When you fill out a form on the Site — the contact form, a request for a free website audit, or a request to download one of our Insight reports — we collect the information you submit, which may include your name, email address, phone number, company name, website URL, and any message or details you provide.
Information collected automatically. Like most websites, our server and any analytics tools we use may automatically log standard technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. If we use cookies or similar technologies (see our Cookie Notice), some of this information may be collected that way.
Information from third parties. If you contact us via WhatsApp, Telegram, or a social media platform linked from the Site, that conversation is also subject to that platform’s own privacy policy, not this one — we only see what you send us through it.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries, contact form submissions, and audit requests.
- Deliver the Insight reports or other gated content you’ve requested.
- Send you marketing or follow-up communications related to services you’ve inquired about, where permitted, and always with the ability to opt out (see “Your Choices” below).
- Understand how visitors use the Site, so we can improve it.
- Meet legal, accounting, or security obligations.
We do not sell your personal information to third parties.
How We Share Information
We may share your information with:
- Service providers who help us run the Site or our business — for example, email delivery platforms, form/CRM tools, hosting providers, or analytics services — who are only permitted to use it to perform services for us.
- Legal or safety reasons, if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Cyean, our users, or others.
- In a business transfer, if Cyean is involved in a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.
We do not otherwise share your personal information with third parties for their own marketing purposes.
Cookies and Tracking
See our Cookie Notice for details on what cookies or similar technologies the Site uses and how to control them.
Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, or as required by law. Contact form and audit-request submissions are generally retained for our business records unless you ask us to delete them.
Your Choices and Rights
You can ask us at any time to:
- Tell you what personal information we hold about you.
- Correct inaccurate information.
- Delete your personal information, subject to any legal obligations we have to retain it.
- Opt out of marketing emails (every marketing email we send includes an unsubscribe link).
If you are located in the European Economic Area, the UK, California, or another jurisdiction with its own privacy law, you may have additional rights under that law (for example, GDPR data-subject rights or CCPA/CPRA rights). Contact us using the details below to make a request, and we will respond as required by applicable law.
To exercise any of these choices, contact us at hello@cyean.com.
Children’s Privacy
The Site is intended for business audiences and is not directed at children. We do not knowingly collect personal information from anyone under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we’ll update the “Last updated” date above. Continued use of the Site after changes take effect means you accept the updated policy.
Contact Us
Questions about this Privacy Policy or your information can be sent to hello@cyean.com, or by mail to Vridhachalam.